The School Won't Evaluate for Assistive Technology (AT)

Your child may benefit from technology tools, but the team has not evaluated or documented the AT decision. Here's how to request review in writing.

Answer in the first 30 seconds

What to do next

Review the IEP page first
1First written move

Send one narrow email

Ask the team to review one access barrier and whether an AT evaluation or trial would help your child complete the school task more independently.

2Record to pull

Open the exact page

Work samples, writing samples, communication examples, or classroom data showing the access barrier.

3Written answer

Know when to ask for PWN

Ask for PWN if the school refuses an AT evaluation, refuses a tool or trial, or says AT was considered without explaining the data.

Mary, Special Education Advocate
Expert Reviewedby Mary

"I've sat at over 500 IEP tables."

I'm Mary, a former special education teacher and administrator, a Special Education Advocate, and co-founder of The Advocate Ally with my son, Graham. I left the system to help families directly. I created this special education resource because too many parents feel pressured to accept generic, "cookie-cutter" IEPs.

The guidance below is grounded in the same practical, document-based questions I raise in IEP meetings every day. Use it to ask for clearer, more individualized support for your child.

Mary

Co-founder, The Advocate Ally

Truth and action check

Start with the record, then choose the next step

Your child struggles with writing, reading, communication, or organization, and you believe assistive technology (like speech-to-text, AAC devices, or specialized software) could help. The school refuses to evaluate for AT.

school refusing assistive technology IEPassistive technology denied IEPschool refused AT evaluationassistive technology IEP request denied

What to Check

  • The task that is blocked, such as writing, communication, reading access, organization, or note-taking.
  • What supports have been tried, how long they were tried, and what happened.
  • Whether the IEP mentions AT consideration and what data supports the decision.

Red Flags

  • The school gave a verbal answer but the IEP, PWN, progress report, or meeting note does not show the decision.
  • The response focuses on opinion, staffing, or habit without naming data, records, or the written IEP section.
  • The issue could affect services, placement, discipline, safety, graduation, or evaluation timelines.

Documents to Gather

  • Work samples, writing samples, communication examples, or classroom data showing the access barrier.
  • Provider notes or outside recommendations about AT, AAC, speech-to-text, text-to-speech, or organization tools.
  • Examples of tools your child has tried successfully outside school, if any.

Sample Finding

The record shows Ask for AT in one functional area first, such as written expression or communication.

Parent-Safe Sentence

"Ask the team to review one access barrier and whether an AT evaluation or trial would help your child complete the school task more independently."

Who to Contact

Start with the case manager or IEP coordinator. If the issue affects services, placement, evaluation, discipline, safety, or complaint options, ask the special education director or a qualified local advocate about next steps.

Privacy Guardrail

Share only the facts and records needed for this request. Avoid sending broad medical history, unnecessary diagnoses, or extra student identifiers unless the school process specifically requires them.

When to Get Local Help

Get qualified local help if the school response could affect discipline, safety, placement, service denial, evaluation rights, missed timelines, retaliation concerns, state complaint, mediation, due process, graduation, or unclear state-specific deadlines.

Source Grounding

This guide is educational information, not legal advice. Rules and deadlines can vary by state, district, and procedure.

What's Happening

Your child struggles with writing, reading, communication, or organization, and you believe assistive technology (like speech-to-text, AAC devices, or specialized software) could help. The school refuses to evaluate for AT.

Rights to Review

IDEA standards call for the IEP team to consider assistive technology when reviewing student needs. Ask the team to explain how it considered AT and what data supports the decision.

  • IDEA standards include AT consideration as part of IEP review (34 CFR §300.324).
  • You can request an AT evaluation in writing at any time.
  • If the IEP team determines AT is needed for FAPE, ask that the device, services, and training be written clearly into the plan.
  • AT includes both devices AND services (training on how to use the technology).

Build a Calm Written Record

When a school conversation feels urgent, the safest first move is usually a narrow written record: what happened, what you are asking for, and what evidence should be reviewed.

The Calmer First Written Step

Ask the team to review one access barrier and whether an AT evaluation or trial would help your child complete the school task more independently.

What to Document

  • The task that is blocked, such as writing, communication, reading access, organization, or note-taking.
  • What supports have been tried, how long they were tried, and what happened.
  • Whether the IEP mentions AT consideration and what data supports the decision.

Evidence to Attach

  • Work samples, writing samples, communication examples, or classroom data showing the access barrier.
  • Provider notes or outside recommendations about AT, AAC, speech-to-text, text-to-speech, or organization tools.
  • Examples of tools your child has tried successfully outside school, if any.

When to Ask for PWN

Ask for PWN if the school refuses an AT evaluation, refuses a tool or trial, or says AT was considered without explaining the data.

Keep the Request Narrow

  • Ask for AT in one functional area first, such as written expression or communication.
  • Ask for an evaluation or structured trial rather than a specific brand as the only option.
  • Ask how training, implementation, and data collection would be handled if AT is added.

What Not to Say

Avoid: Broad accusations about intent or motive.

Try: Tie the concern to the written IEP, evaluation data, service logs, meeting notes, or a specific school decision.

Avoid: A long history of every frustration in the same email.

Try: Lead with the one decision, service gap, or document section you need the team to address now.

Avoid: My child needs this device because another student has it.

Try: Please evaluate whether AT is needed for this child's specific access barrier.

Parent email structure

Make the written request easy to answer

Keep the message short enough that the school can respond point by point. Use this structure before adding personal details.

Concern

Ask the team to review one access barrier and whether an AT evaluation or trial would help your child complete the school task more independently.

Record

The task that is blocked, such as writing, communication, reading access, organization, or note-taking.

Request

Ask for AT in one functional area first, such as written expression or communication.

PWN boundary

Ask for PWN if the school refuses an AT evaluation, refuses a tool or trial, or says AT was considered without explaining the data.

Sample parent record

Turn the concern into a usable record

A stronger first message usually sounds specific, documented, and answerable. Use this as the shape, then swap in your child's actual dates and IEP pages.

Concern

A parent is trying to document this concern: Your child may benefit from technology tools, but the team has not evaluated or documented the AT decision. Here's how to request review in writing.

Records to compare

Work samples, writing samples, communication examples, or classroom data showing the access barrier.

Next question

Ask for AT in one functional area first, such as written expression or communication.

What To Do Right Now

1

Send a written request for an AT evaluation, specifying the areas of need.

2

If denied, request a PWN and ask: 'How did the team 'consider' AT without conducting an evaluation?'

3

Bring examples of AT solutions that could help your child.

4

If still denied, ask what independent AT evaluation options, criteria, and funding process may apply.

Start With the Written Record

Before you send a letter or file a complaint, start with the written IEP. The audit can flag documented gaps, weak language, and sections that may deserve a written question or closer professional review.

Frequently Asked Questions

What counts as assistive technology?
AT ranges from low-tech (pencil grips, slant boards) to high-tech (speech-to-text software, AAC devices, reading pens). IDEA defines it broadly.
Can the school say my child has to 'try harder' first?
Ask the team to focus on access barriers rather than effort. If a disability-related barrier is interfering with school tasks, AT may be one way to address it.
What if the school provides AT but no training?
AT often works best when training and support are included. Ask the team whether assistive technology services, including training, should be written into the plan.